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Shipping & Delivery

Do you deliver to my suburb?

We deliver to NSW, VICand some parts of SA and QLD. To check if we deliver to you, enter your postcode into our postcode finder. Alternatively, if you add an item to your cart you can enter your postcode into our postcode finder to see what days we d

Can I pick a specific time for when my order is delivered?

Due to the busy period, we are unable to offer specific delivery windows. All orders are delivered between 8am-6pm on your selected delivery date. Once your order is dispatched, you will receive a text message displaying your estimated time of arriva

I won’t be home for my delivery, what can I do?

You can contact our customer service team here with instructions on where to leave your order and we will let our delivery partners know. We cannot guarantee these changes however, we will certainly do everything we can to facilitate this update.

How much is postage?

All orders under $150 will be charged a Delivery fee of $20.00 Australia Wide (excluding WA, NT & TAS. Please note: The minimum total order value must be over $150.00 in order for us to post your order out to you.

There are no delivery slots available for the day I want?

We may not deliver to your area on that specific day, feel free to reach out to our Customer Service Team to confirm this.

How does my order stay fresh during transit?

We utilize a temperature-controlled supply chain to ensure your product stays fresh during transit. Our carboard cartons are double walled and ice packs are readily used during transit to keep your order fresh from start to finish.

What happens if I miss my delivery?

If you are not home to accept your delivery, our delivery partners will decide if your order is safe to leave and will place it in a safe location. If our delivery partners deem the location unsafe, they will take your order back to the depot and sch

How can I track my order?

You will be sent an SMS message with a tracking link 24 hours before your delivery is scheduled to take place. On the day of delivery, you will be able to track the progress of your delivery live once it has left the depot.