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Pre-Order

What date does Pre-Order end?

The cut off date for Pre-orders is the 10th of December 2023 at MIDNIGHT. Under no circumstances will we be able to accept orders after this date. This is due to the production and planning processes our facility needs to adhere to in order to have o

I have missed the Pre-Order cutoff date, but I still need to purchase?

That's ok!. Our Victor Churchill Store in Woollahra Sydney & Armadale Melbourne are still open for any last-minute essentials.

Can I cancel my pre-order?

You may cancel your pre-order before the 10th of December 2023. Once this date has passed, under no circumstances are we able to cancel or amend your order. This is due to the production and planning processes our facility needs to adhere to in order

Can I make changes or amendments to my Pre-Order?

You may make changes to your order up until the 10th of December 2023 close of business. Once this date has passed, under no circumstances will we be able to make amendments to your order. This is due to the production and planning processes our faci

Can I update the address on my pre-order?

You may make changes to your address up until the 10th of December 2023 close of business. Once this date has passed, you may contact Customer Support to see if you can update your address.

When will my pre-order arrive?

Our delivery window for Pre-Orders is 17th-23rd of December 2023. You will be able to select a date between the 17th - 23rd of December, 2023 at the checkout. You will receive an order confirmation email once your order is placed. On the day your ord